Refund and Returns Policy
30-Days Money Back Guarantee:
We accept return for any engines that are defective or damaged during when you receive, you may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges. it typically takes us approximately 2-3 business days to process a credit back or refund to your account after receiving the packages .
Replacing Defective Part:
If a part is defective, we will replace it 100% FREE in a timely manner.
Return & Cancellation Policy:
You can return or cancel your orders by emailing us on inquiresales@zoho.com
Terms & Condition:
All returns and cancellations may be subject to shipping charges, unless caused by our error or cancelled by the customer prior to shipping. We make sure that we insure your shipment to be handled correctly if there are any defective caused by the shipment or the shipping company you get a replacement or a full refund.
Eligibility for refund:
The item must be unused and in the same condition as when you received it.
It must be in its original packaging.
30-Day Return Policy: Our return and refund policy is in effect for 30 days from the date of receiving the package. Beyond this period, we regret that we cannot offer a full refund or exchange.
Proof of Purchase: To initiate your return, we require a valid receipt or proof of purchase.
Refunds: Upon receipt and inspection of your returned item, we will send you an email notifying you of the approval or rejection of your refund following our terms. If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 2-3 working days.
Late or Missing Refunds: If you haven't received your refund earlier, please follow these steps:
Check your bank account.
Contact Us directly.
Contact your bank.
If you've taken these steps and have not received your refund, please contact us at. inquiresales@zoho.com.
THANK YOU!!